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Seven Ophthalmic Equipment Solutions

Phone: +1 656 205-1054

Frequently Asked Questions (FAQ)

To place an order on our website, simply browse our selection of products and add the items you wish to purchase to your cart. Once you’re ready to check out, follow the prompts to enter your shipping and billing information and complete your order.
Delivery times vary depending on your location and the shipping method you choose at checkout. Most orders are processed and shipped within 1-2 business days, and standard shipping times range from 3-7 business days. For more shipping information, please refer to our Shipping Policy page.

We want you to be completely satisfied with your purchase, so we offer a hassle-free return policy. If you’re not satisfied with your order, you can return it for a full refund within 30 days of purchase. For more information on returns, please refer to our Returns Policy page.

Yes, you can track your order using the tracking number provided in your shipping confirmation email. If you have any issues with tracking your order, please contact our customer service team for assistance.

Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location. For more information on international shipping, please refer to our International Shipping Policy page.

You can contact our customer service team by email or phone. Our email address is, and our phone number is +1-656 205-1054. We’re available Monday through Friday, 9 am to 5 pm EST.

Yes, we offer financing options to help make it easier for you to purchase the equipment you need. Our financing options include lease-to-own and other flexible payment plans. Click Here to see the options

Yes, we offer technical support for all of our products. Our team of experts is available to help you troubleshoot any issues you may encounter and provide guidance on using our equipment effectively. Contact us here.

We hope this FAQ page has answered any questions you may have about our products and services. If you have any additional questions or concerns, please don’t hesitate to reach out to us.

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